Case study

Review routing and escalation for physician-facing financial guidance

Co-founded Andwise; public pages corroborate founder and advisory-board context, while growth and funding metrics are founder-reported.

2022–2024

Redacted, de-identified outcomes

Co-founded Andwise. Built the medical advisory board, review routing, escalation clocks, and accountable sign-off workflows for physician-facing financial guidance.

This is the same architecture that applies to clinical AI: sensitive recommendations need accountable sign-off, provenance records, and escalation paths — not just confidence scores.

Andwise physician financial planning interface

Co-founded Andwise; public pages corroborate founder and advisory-board context, while growth and funding metrics are founder-reported.

Co-founded Andwise with Dr. Varun Verma in 2022. Raised $240K in initial funding and grew to 1,200+ physician users and a 700-member physician community. Public pages also document the physician medical advisory board.

Built a medical advisory board of over 50 physicians and a vetted planner directory.

Recommendation turnaround dropped from days to hours — review routing and escalation clocks made standard reviews fast.

Public source

Andwise was co-founded by Kanav Jain and Dr. Varun Verma in 2022.

Public founder and company context.

Andwise About

Public source

Andwise maintained a physician medical advisory board.

Public advisory-board context; exact historical counts may vary by page state.

Andwise Medical Advisory Board

Self-reported

$240K initial funding, 1,200+ physician users, and a 700-member community.

Separated from public founder and advisory-board evidence.

Founder-reported operating metrics
1 Physician submits contract for review 2 Initial automated analysis flags key clauses 3 Planner directory matches to vetted advisor 4 Compliance review checks fiduciary requirements 5 If flagged: escalation timer starts, owner notified 6 Plain-language summary delivered with sign-off
  • Fiduciary duty, legal review, and audit-trace requirements.
  • Decision anxiety for clinicians and advisors.
  • Need for escalation paths when recommendations required review.
  • Built a medical advisory board of over 50 physicians and a vetted planner directory.
  • Designed review routing, response windows, and escalation clocks.
  • Implemented plain-language summaries with accountable sign-off.
  • Recommendation turnaround dropped from days to hours — review routing and escalation clocks made standard reviews fast.
  • Grew to 1,200+ physician users and a 700-member physician community.
  • Review records linked decision context to outcomes — teams could trace what worked and why.
  • Physician trust rose as recommendation provenance became visible — clinicians could see what the system considered.
  • Medical advisory board charter defining review scope and authority.
  • Review routing matrix mapping escalation timers to owner service-level agreements.
  • Contract analyzer producing structured summaries with accountable sign-off checkpoints.
  • Sensitive recommendations need accountable sign-off, not just confidence scores.
  • Advisory boards are operational infrastructure when their authority is encoded into workflow.
  • Review records become inspectable evidence when something goes wrong.

Details are anonymized to preserve data privacy and proprietary corporate metrics. Where exact figures cannot be shared, I describe the operating problem, intervention, and observed directional change.

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