Review routing and escalation for physician-facing financial guidance
Co-founded Andwise; public pages corroborate founder and advisory-board context, while growth and funding metrics are founder-reported.
Timeframe
2022–2024
Focus
Redacted, de-identified outcomes
My role
Co-founded Andwise. Built the medical advisory board, review routing, escalation clocks, and accountable sign-off workflows for physician-facing financial guidance.
Relevance to healthcare AI
This is the same architecture that applies to clinical AI: sensitive recommendations need accountable sign-off, provenance records, and escalation paths — not just confidence scores.
Summary
Co-founded Andwise; public pages corroborate founder and advisory-board context, while growth and funding metrics are founder-reported.
Co-founded Andwise with Dr. Varun Verma in 2022. Raised $240K in initial funding and grew to 1,200+ physician users and a 700-member physician community. Public pages also document the physician medical advisory board.
Intervention
Built a medical advisory board of over 50 physicians and a vetted planner directory.
Outcome
Recommendation turnaround dropped from days to hours — review routing and escalation clocks made standard reviews fast.
Public evidence and evidence level
Public source
Andwise was co-founded by Kanav Jain and Dr. Varun Verma in 2022.
1 Physician submits contract for review →2 Initial automated analysis flags key clauses →3 Planner directory matches to vetted advisor →4 Compliance review checks fiduciary requirements →5 If flagged: escalation timer starts, owner notified →6 Plain-language summary delivered with sign-off
Detail
Constraints
Fiduciary duty, legal review, and audit-trace requirements.
Decision anxiety for clinicians and advisors.
Need for escalation paths when recommendations required review.
Interventions
Built a medical advisory board of over 50 physicians and a vetted planner directory.
Designed review routing, response windows, and escalation clocks.
Implemented plain-language summaries with accountable sign-off.
Outcomes
Recommendation turnaround dropped from days to hours — review routing and escalation clocks made standard reviews fast.
Grew to 1,200+ physician users and a 700-member physician community.
Review records linked decision context to outcomes — teams could trace what worked and why.
Physician trust rose as recommendation provenance became visible — clinicians could see what the system considered.
Artifacts
Medical advisory board charter defining review scope and authority.
Review routing matrix mapping escalation timers to owner service-level agreements.
Contract analyzer producing structured summaries with accountable sign-off checkpoints.
Key takeaways
Sensitive recommendations need accountable sign-off, not just confidence scores.
Advisory boards are operational infrastructure when their authority is encoded into workflow.
Review records become inspectable evidence when something goes wrong.
Details are anonymized to preserve data privacy and proprietary corporate metrics. Where exact figures cannot be shared, I describe the operating problem, intervention, and observed directional change.