About
I work on the adoption layer of healthcare technology, where clinical workflow, trust, and institutional constraints determine whether a product actually gets used.
The point isn't to add process. It's to remove the ambiguity that actually slows teams down — so they can ship faster, with fewer surprises.
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Configured EHR workflows, reduced alert fatigue.
Led Dialer — grew to 110M+ visits from 300K+ clinicians.
Directed digital products — 30MM annual visitors, bounce rate −25%.
Led care-navigation across surgery, oncology, behavioral health.
Co-founded, raised $240K, grew to 1,200+ physician users.
Evidence-review systems for disputed healthcare claims.
Patients don't answer calls from unknown numbers — that single observation drove Doximity Dialer. As early product lead, I shaped a HIPAA-conscious calling tool that showed the doctor's office number instead of a personal one, preserved carrier identity rules, and routed missed calls through verified fallback paths. iOS app reviews climbed from 3.7 to 4.8 stars during mobile product work. Dialer went on to power 110M+ video and audio visits from 300K+ active clinicians.
At CancerCompass / CTCA Marketplace, I led digital products for an oncology navigation platform serving 30MM annual visitors. CTCA was later acquired by City of Hope. Product changes cut bounce rate by 25% and lifted chat conversions 267%.
At Transcarent, I directed product across value-based specialty-care and care-navigation programs: Surgery, Urgent Care, Behavioral Health, and Oncology Care. Managed product managers and senior product managers across all programs.
Co-founded Andwise and served as CEO. Raised $240K in initial funding, grew to 1,200+ physician users and a 700-member community, and convened a 50+ physician medical advisory board.
At Epic, I configured EHR workflows where a single misrouted alert could bury a critical lab result. As an Implementation Engineer, I supported clinical workflow configuration, rollout, training, and quality-measurement design — reducing alert fatigue without compromising safety. The workflow around the clinician was usually the constraint, not the clinician.
At Georgia Tech, I studied RNA folding dynamics and sRNA-mRNA interactions in Roger Wartell's lab — modeling the free energy barriers that determine whether a reaction proceeds or stalls. I co-authored a book chapter in the ACS Symposium Series on sRNA-mRNA interactions and Hfq at 19, and spent a summer on thoracic surgery outcomes at Memorial Sloan Kettering.
The earliest trace: I created a Wikipedia account in fall 2004 and seeded my high school's page. By the next day, classmates were posting disciplinary incidents and edit-warring over the college list. The pattern was there before I had language for it — build something, watch people fill it, try to keep it true.
Across every layer - molecular biology, EHR configuration, clinician communication, oncology navigation, care navigation, physician financial support - one pattern held: the higher the stakes, the harder it was to trace, question, or undo a decision. U.S. healthcare has spent 15 years moving records, communication, navigation, review, and now judgment into software. My work is about making sure responsibility moves with them. NextConsensus helps healthcare teams check whether an important medical claim still holds up before they use it to make a decision. Coverage, formulary, and market-access teams use it to verify that the evidence still supports the claim they're relying on. I write about hidden work at The Crumple Zone and develop Ethotechnics, a product method for clear ownership, visible exits, and practical correction paths. Based in Chicago.
See also
Milestones
Wikipedia editing begins
First Wikipedia account at 14. Editing local pages and seeding the high school article.
How I approach product work
Care as default
If a workflow requires someone to remember a step at 3AM, the step is the problem, not the person.
Evidence over lore
Watch how operators actually work. Instrument what matters — not what's easy to measure.
Trustworthy automation
Every automated decision needs a visible override path. People should know who can pause it, what changed, and what to do if it is wrong.
Areas of focus
Education
B.S. Biomedical Engineering (with honors)
Georgia Institute of Technology
Human-centered clinical systems, pairing biomechanics and design research.
MBA
NYU Stern School of Business
Finance and technology focus, paired with product leadership in regulated markets.